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combatshotgun

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Reply with quote  #1 

I pride myself on truth.  On my e-store are terms and conditions.  One is that if you return something simply because you don't want it there is a 5% fee.  This is far less then some stores 15% restocking fee.  If there is something wrong with the item I send them a pre-paid shipping label, replace the item or give them a full refund.  Not so when they simply change their mind.

Today a guy calls to cancel his order which has already been shipped.  He has not even received it yet.  I advise him to return it and I will refund his purchase less 5% and of course the shipping that I already paid.

He gets upset.  I stay calm ( a real struggle for me) and advise him that some stores have a 15% restocking fee so mine is reasonable.  He demands to know why I am charging him.  I explain that I paid fees on his purchase to Big Commerce, Authorizied.net and to Clearent and a percentage to his CC company.   So four companies get money from every purchase before I get a red cent.  And further I will get additional fees when I refund his purchase as it is considered another transaction.  Add the fact that I spent time packing his order, printing the shipping label and taking it to ship.  

He then begins a rant calls me a Jerk and that he is going to go on-line and let everyone know I and a thief and Jerk.

I know there are unreasonable people out there but this guy is over the top.  He got an item that no one else has in stock, at lower price then others are charging and shipped the same day.  He then changes his mind and expects me to do all this work and loose money.

I am not going to give this guys name but his initials are Scott Bible of Becker MN.

So read all the terms and conditions before you make purchases and there will be no surprise.


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FlyBoyTim

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Reply with quote  #2 
I’ll back you up 100% on this JD. You are at least that much in the right, if not 120% right. 👍👍👍
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Anubis47

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Reply with quote  #3 
Only a moron would expect a full refund. 5% is more than reasonable. Maybe he was a democrat?
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combatshotgun

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Reply with quote  #4 
If he was a Democrat he would have demanded I refund his full cost and give him 5% [smile].   I hope when he gets the barrel and sees it he decides to keep it and I never hear from him again.
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cjw79

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Reply with quote  #5 
5% is extremely reasonable JD. Sad some people don't recognize excellent service when they see it.
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kdc415

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Reply with quote  #6 
Maybe it's poor raising. It's disappointing to see how much the generations have changed. I mean they have adulting classes to teach grownups how to balance a check book, hang a picture and put on a spare tire - wtf?
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combatshotgun

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Reply with quote  #7 
So true kdc.  Back in the day the entire family was involved and raising the children and all on the page.   The Great Grandfather, Grandfather, Father and Uncles all taught the boy the things he needed to become a man.  Same for the girls.   Now the kids go to college and never come home and grandparents have to fly hundreds of miles to see their grandchildren.   Kids are raised by two working parents and often not on the same page as to what a child needs to become a good person in adulthood.   We are seeing every night on our TV screens as young people fall for false narratives and participate in the destruction of our country.   Time for an Ohio State Moment so these young people can see there are really consequences for Insurrection.     
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Romulus

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Reply with quote  #8 
Kids are actually raised by single parents or in otherwise broken homes. This chaos is a direct consequence of this, but never mentioned in mainstream conversation.
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Anubis47

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Reply with quote  #9 
It’s true the youth is screwed up... I’m only 41 and find myself getting annoyed with younger people who aren’t capable of doing basic things. Also, I was raised by a Marine and whenever I slacked off, I received the proper Motivation/ discipline lol
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combatshotgun

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Reply with quote  #10 
Jarheads will lock you up tight when you mess up for sure.
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kdc415

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Reply with quote  #11 
Raised without fathers young bucks easily turn wild.

https://thesestonewalls.com/gordon-macrae/in-the-absence-of-fathers-a-story-of-elephants-and-men/

Excerpt if you don't want to read the article:

Some years ago, officials at the Kruger National Park and game reserve in South Africa were faced with a growing elephant problem. The population of African elephants, once  endangered, had grown larger than the park could sustain. So measures had to be taken to thin the ranks. A plan was devised to relocate some of the elephants to other African game reserves. Being enormous creatures, elephants are not easily transported.  So a special harness was created to air-lift the elephants and fly them out of the park using helicopters.

The helicopters were up to the task, but, as it turned out, the harness wasn’t. It could handle the juvenile and adult female elephants, but not the huge African bull elephants. A quick solution had to be found, so a decision was made to leave the much larger bulls at Kruger and relocate only some of the female elephants and juvenile males.

The problem was solved. The herd was thinned out, and all was well at Kruger National Park. Sometime later, however, a strange problem surfaced at South Africa’s other game reserve, Pilanesburg National Park, the younger elephants’ new home.

Rangers at Pilanesburg began finding the dead bodies of endangered white rhinoceros. At  first, poachers were suspected, but the huge rhinos had not died of gunshot wounds, and their precious horns were left intact. The rhinos appeared to be killed violently, with deep puncture wounds. Not much in the wild can kill a rhino, so rangers set up hidden cameras throughout the park.

The result was shocking. The culprits turned out to be marauding bands of aggressive juvenile male elephants, the very elephants relocated from Kruger National Park a few years earlier. The young males were caught on camera chasing down the rhinos, knocking them over, and stomping and goring them to death with their tusks. The juvenile elephants were terrorizing other animals in the park as well. Such behavior was very rare among elephants. Something had gone terribly wrong.

Some of the park rangers settled on a theory. What had been missing from the relocated herd was the presence of the large dominant bulls that remained at Kruger. In natural circumstances, the adult bulls provide modeling behaviors for younger elephants, keeping them in line.

Juvenile male elephants, Dr. Horn pointed out, experience “musth,” a state of frenzy triggered by mating season and increases in testosterone. Normally, dominant bulls manage and contain the testosterone-induced frenzy in the younger males. Left without elephant modeling, the rangers theorized, the younger elephants were missing the civilizing influence of their elders as nature and pachyderm protocol intended.

To test the theory, the rangers constructed a bigger and stronger harness, then flew in some of the older bulls left behind at Kruger. Within weeks, the bizarre and violent behavior of the juvenile elephants stopped completely. The older bulls let them know that their behaviors were not elephant-like at all. In a short time, the younger elephants were following the older and more dominant bulls around while learning how to be elephants.
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4mm

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Reply with quote  #12 
I am new to this site but not new to purchasing from AIP (I recall first buying since 2013). When I mentioned I was thinking of starting a small firearms business here in Texas, this is what he wrote to me:
"Give me a call and I can tell you how to get started, the best Distributors to use and the ones not to.".

Now how many people have said that to you in your lifetime?
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Shiny590

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Reply with quote  #13 
I'm not even thirty and some of us with fathers in the home didn't get the kind of mentorship from them that was the norm because many of our parents were children of divorce. I've tried to take the good from older people in my life and learn from their mistakes as well as my own. Ive learned it's better to build up the people around me and in turn learn from them than it is to tear others down trying to be the alpha dog. For a long time I was stuck in the middle/high school mindset of verbal aggression / wit alongside physical aggression to back it up. I only recently looked back at my life and wondered how so many successful people got through life without having to hit anyone. It's true when your only tool is a hammer everything looks like a nail. Now I just avoid people like that as much as possible just like people started avoiding me for that.

My younger brothers' friends seem to look to me for mentorship because I've been a couple more places and for all my wild ways I won't bs them or pretend to have all the answers. The best teachers are learners first and I try to confront my ignorance of different subjects head on by finding experts and resources. Recent events are showing that it's easy to tear things and people down but a lot more needs to be done to build things and people up. Even just learning to do some work on guns has been a confidence booster for me since I've never been mechanically inclined.
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combatshotgun

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Reply with quote  #14 
Your young brother is lucky to have you Shiny.   Hope he listens to you and doesn't have to pay the stupid taxes many of had to pay because we didn't listen.
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Shiny590

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Reply with quote  #15 
My brother insists on learning everything on his own. He's not stupid, but just like me I see his intelligence working against him a lot. Men of all ages need the chain of mentorship. It gives us all a place in an increasingly fragmented society and a better understanding of generations past and present we have to work with. Truly no man is an island.
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